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Frequently Asked Questions

This collection of frequently asked questions (FAQ) as a part of Knowledge base system, provides brief answers to many common questions, all supposed to be commonly asked in some context, and pertaining to a particular topic

General Questions

Are we able to transfer current existing information from other applications?
There are a number of ways in which you can import your company information, aside from manual data input. Accounts (contacts) and Inventory items can be imported from common databases. You can sen...
How to have remote access to nikrad platform?
Nikrad Enterprise Platform is a web based enterprise system, so the platform and installed dynamics are accessible via a Web Browser over a network such as the Internet or an Intranet. Nikrad p...

Technical Issues

How can I customize invoices?
There is a list of parameters you can use to customize structure and layout of invoices on print. To activate any of these modes the relevant parameter should be registered into the system through &qu...
Why incoming mail server does not work properly?
If you have any problems while receiving incoming emails (for example loss of email body or attachments) you should try different protocol types (e.g. IMAP or POP3)....


Can I use nikrad platform on my mobile?
Yes, you can operate on the move while staying connected to your enterprise platform. With an enhanced interface and suitable for use on small screen of your mobile phones or tablet PC's.Nikrad en...
How long does it take for support queries to be answered?
We will always do our best to resolve your issues by the next business day however some issues may take longer. In most cases you will get a response in a few hours for any request or question you ha...
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