Knowledge Base
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Knowledge base is essentially information repository and is designed to allow you to retrieve and use the knowledge and resources it contains such as articles, white papers, user manuals and troubleshooting information.
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White Papers
To use the features of automatic email management, you should define technical information of your email accounts in the system. Each user may do so by referring to Settings / My Profile through t...
Activating New Accounts
Nikrad gateway uses a routine mechanism to validate email addresses of new registered users. This feature will be enabled if the status of related parameter on the gateway p...
Creating a case dedicated for every single invoice is the best way in order to registering installment sales or purchase invoices and organizing relevant payment activities. Therefore an invoice and a...
General Articles
Customer relationship management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects. It involves using technology to organize,...
An issue tracking system (also ITS, trouble ticket system, support ticket or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organi...
Technical Resources
Nikrad eComms API is a set of facilities provided to link your enterprise platform with other communication devices and systems. The main feature which is designed to be used on VoIP platforms such as...
Besides all we have provided through our Enterprise Gateway and eCommerce modules, Nikrad eConnect API is designed to connect your current website or Online Store to the enterprise system and dynamic ...
